When it comes to providing top-quality service in the hospitality, catering, hotel and leisure industry, every little detail counts. From fresh, crisp white sheets and clean, pristine hotel rooms right down to restaurant table linen.
You only get one chance to make a first impression. In the world of hospitality, this can mean the difference between a successful hotel and a struggling one. You want to ensure that within the first few seconds of walking in, your guests are greeted with the perfect, positive representation of your hotel. Setting them up for a wonderful experience that will leave them excited to return
As a hotel owner or manager, you’ll be aware of just how important happy guests are to the success of your business. Happy guests mean repeat guests, and furthermore recommendations to their friends and family. The key to a successful hotel business is ensuring that everyone who stays in your establishment is catered for, looked after and have their expectations met (or exceeded!).
Summer can be a tricky time of year for businesses in the UK. Whilst we might feel we should prep for hot, sunny days, the reality is more likely to be the weather that is simply unpredictable.
Running a successful business in the hospitality industry means attention to detail. Modern hotels rely heavily on reviews and recommendations. Your business will thrive and progress because of positive testimonials, both online and via word of mouth. Whilst location, establishment, staff and facilities will all be hugely important, you must also consider smaller elements like your hotel linen and the little added touches that create charming and memorable accommodation.
Company Registration Number 464645
Johnsons Apparelmaster Ltd, Pittman Way, Fulwood, Preston, PR2 9ZD