Are you looking to make your restaurant more environmentally responsible this year? Here are just a few tips on how to make that happen!
The great outdoors can make the most stunning and memorable setting for special occasions. Whether it’s a wedding, a birthday party, graduation, anniversary or retirement party, with the right preparation and insight, your outdoor venue can be the perfect event space for your guests.
As a hotel owner or manager, you’ll be aware of just how important happy guests are to the success of your business. Happy guests mean repeat guests, and furthermore recommendations to their friends and family. The key to a successful hotel business is ensuring that everyone who stays in your establishment is catered for, looked after and have their expectations met (or exceeded!).
As a restaurant owner, you might not put napkins and tablecloths especially high up on your list of priorities. However, for those with an eye for detail, quality restaurant linen can actually make a big difference to your business.
Are you a perfectionist? So often, the most successful hotel, restaurant and kitchen managers have an attention to detail and dedication that can be described as perfectionism.
Summer can be a tricky time of year for businesses in the UK. Whilst we might feel we should prep for hot, sunny days, the reality is more likely to be the weather that is simply unpredictable.
Working in the hospitality industry can be unsettled at the best of times. Seasonal fluctuations can impact any hotel or restaurant business. As well as the cycle of when payday falls for your customers, popular sporting events or especially good or bad weather. As a manager in a restaurant or hotel, the last thing you want is any sort of unstable service to have to worry about as well. Especially one as important as commercial linen hire.
Any hotel or restaurant owner worth their salt (no pun intended) will know the importance of maintaining a professional atmosphere in their establishment. For both your staff and your guests, it is crucial to the success of your business.
There are a great deal of benefits to employing a professional linen hire service to look after your business’s laundry. Some of those benefits are more obvious than others.
Running a successful business in the hospitality industry means attention to detail. Modern hotels rely heavily on reviews and recommendations. Your business will thrive and progress because of positive testimonials, both online and via word of mouth. Whilst location, establishment, staff and facilities will all be hugely important, you must also consider smaller elements like your hotel linen and the little added touches that create charming and memorable accommodation.
Creating an identity for your restaurant is crucial if you want your business to survive. Whether you’re aiming for high end, fine dining, or a quicky local feel, by finding your niche you will be able to create an atmosphere and encourage loyal customers to keep returning.
At Johnsons Stalbridge our aim is to run our laundry locations as efficiently, effectively and sustainably as possible. We invest in our environment without compromise. We are pleased to announce that our laundry wraps are now 100% recyclable.
Each year we strive to provide consistent world class, customer service. Read more to find out our best ever results from our 2018 Customer Satisfaction Survey.
As a restaurant manager, there are few things that compare to showing your guests to a dining table that you are truly proud of. A beautifully presented table, dressed with crisp, immaculate napkins, and a pressed and pristine tablecloth make the perfect statement to welcome your diners. Before they’ve even seen the menu, guests are already prepared for a high standard of cuisine. After all, if you’ve taken this much care of your restaurant’s table linen, the other elements must have had the same treatment.
As we move further into 2019, with spring just around the corner, now is the perfect time to start thinking about overhauling your hotel. As a hotel manager, you’ll want to be sure that your establishment is as inviting and pleasant as possible, for both guests and staff. We’ve listed a few top tips to help you with your hotel’s spring overhaul.
We at Johnsons Stalbridge Linen have been providing commercial linen hire and laundry services to a range of hospitality businesses since 1975. Our fresh thinking service has worked with everyone, from small cafes to caterers and inner-city hotels. Through our 40 plus years of working in the industry, we’ve come to understand all the hard work that our clients put into running their businesses. This is why we do everything we can to make sure your linen service is as trouble-free as possible.
Christmas is such an important time of year for the hospitality industry. Whether you run a hotel, restaurant, cafe or catering company, you will want to ensure you’re making the most of the festive season. To maximise your customer experience this Christmas, it’s important to create the perfect environment for eating, drinking and being merry! One sure fire way to do this is with a linen hire service such as Stalbridge Linen Hire Services.
At Johnsons Stalbridge Linen Services, we understand the hard work that goes into running a business. This is why we use our fresh thinking professional service to make sure your linen hire experience is as trouble-free as possible. What makes Stalbridge Linen Hire so special?
Are you looking to rent out your home or holiday property? Guest reviews will have a massive impact on subsequent business, so making your house the best it can be from the get-go will have a knock on effect for future visitors. Here are our top tips to consider before renting out a room!
The period around Christmas can be extremely busy in a commercial kitchen. Whether you’re running a high end restaurant offering guests festive fine dining, or you manage a small local hotel, you’ll want to be sure that you’re as prepared as possible.
Busy commercial kitchens can be very high pressure places to work. If you’re in charge, you want to take steps to make sure that everything runs as smoothly as possible. By getting all of the functional elements of your restaurant kitchen sorted, you’ll be allowing your chefs to work at creating the best food without hindrance.
For restaurant managers and owners alike, maximising turnover of tables means more happy customers coming and going, busier staff and higher revenue for your business. There are lots of techniques you can implement in your restaurant to assist with table turnover. One aspect to focus on is the down time in between diners. By planning to minimising this, especially during busy times, you should see a positive impact on your business.
Whether you’re running a hotel, restaurant or cafe, the standard of the bathrooms within your establishment should be very high up your priority list. A clean, welcoming, stylish and well-kept bathroom will leave a lasting positive impression on your guests. Of course, the opposite is true of a dull, dingy or unclean bathroom. It’s best to avoid this at all costs! When it comes to maintaining the quality of your bathrooms, we’ve broken it down into 3 key sections. We believe that the importance of good quality linen will be able to help in each of these three areas.
For hoteliers, customer satisfaction is key. Satisfied customers mean repeat customers. As well as that, visitors who are happy with the service and overall standard at your hotel will leave positive reviews, tell friends about your establishment and even recommend your hotel to people looking for accommodation. So, the million pound question - what steps can you be making, as a hotel manager that will increase customer satisfaction?
Over the past few years, public awareness surrounding climate change and environmentally-friendly practices has increased dramatically. Making eco-friendly choices has now become second nature to many individuals, so it’s time for businesses to make their commitment to sustainability too.
With so many hotels and other hospitality establishments competing for customers, there’s now more choice than ever before when it comes to booking a room for the night. With this in mind, hotels must go above and beyond to exceed expectations and provide an outstanding service for their guests.
As restaurant and kitchen managers will know, a chef’s uniform has a lot to live up to. The environment in a fast paced kitchen is often hot, messy, and full of potential risks. In order to keep your kitchen hygienic, whilst helping to keep your staff safe and looking professional, you need to get your chef’s uniforms spot on.
Restaurant owners will know the importance of style when it comes to your establishment. Cultivating the look and feel of your restaurant will allow you to perfect the ambiance of the space and maximise the power of first impressions on your guests.
The nights are shorter, the days are warmer. Summer is here! For the hospitality industry this can mean terraces filled with sun-soaked diners, hotels packed with summer holidayers and lots of guests brimming with high spirits enjoying the sunshine. However, it can also mean hot, sweaty kitchens and a higher demand for fresh linen among the guests’ bedrooms and bathrooms.
At Stalbridge Linen we consider ourselves to be hugely lucky with the dedicated and loyal staff we have on board. We offer service awards for staff who have completed 10, 20 and 30 years with us and we’ve given out plenty of these awards in our time.
At Stalbridge we pride ourselves on the quality, reliable service we provide to our customers. In order to guarantee that we’re leading the way with our modern and efficient service, we need to invest in ourselves. From investment in staff, equipment and facilities, the Stalbridge team are making sure we’re the best of the best!
At Johnsons Stalbridge Linen Services we are committed to minimising our impact on the environment. It’s deeply ingrained in our company’s ethos to be ecologically responsible. We want to be at the forefront of environmentally friendly linen hire and because of this, we’ve been making changes in all areas of our business to ensure we’re running our business as responsibly as possible.
Fraikin has delivered 49 3.5-tonne Mercedes-Benz Sprinter vans into Johnsons Stalbridge Linen Services on a three-year, full-service contract hire agreement, after winning a competitive tender involving three other providers.
If you’re running a hotel business, customer satisfaction goes hand in hand with the success of your establishment. Creating a good customer experience will mean repeat visitors and even referrals to their friends and family. So, how can you maximise your customer experience to ensure your guests are as happy and comfortable as possible during their stay? One way is with clean, quality linen.
If you own or run a restaurant you probably already know that having quality linen is by no means old fashioned or outdated. There are huge benefits to having beautiful table linen, as well as napkin linen and other finishing touches. Your selection of restaurant speaks volumes about the overall quality and style of an establishment.
Each year we strive to provide consistent world class, customer service. Read more to find out our best ever results from our 2017 Customer Satisfaction Survey.
For managers of hotels, restaurant businesses and kitchens there will be a time, at some point or other, when you will be addressed with the question of whether commercial linen hire is right for your business. Often the idea of outsourcing professional linen services comes down to the size of a business, space available for on-site laundry and pricing. In this blog we hope to convince you that using an efficient service for your commercial laundry is an investment, rather than just a cost.
When it comes to running a hotel, whilst you will always need to think about your staff and business model, it will always be customers who should be at the forefront of considerations. After all, they’re the ones who will be bringing in revenue. There are plenty of things to bear in mind when planning how to keep your hotel guests happy. In this blog we will be discussing the role of hotel linen in customer satisfaction.
At Stalbridge Linen, we’ve been providing linen hire and laundry services for over 40 years. Whilst we’re constantly evolving and adapting our processes and methods to keep up with the latest technology and demands, we feel that the core values of the service we provide has remained the same. We’re total perfectionists and have always had a huge focus on attention to detail when it comes to our professional linen hire.
Our fresh thinking professional linen hire is working hard to supply the entire UK with high quality kitchen linen, restaurant linen and a fantastic hotel linen range. At Stalbridge Linen, we supply a huge range of commercial linen to meet your business’s requirements.
When it comes to the restaurant industry, first impressions make a big difference. Those few seconds when a new customer walks into your establishment can be the difference between love at first sight and those customers turning right back around and finding somewhere else to dine. Here’s just a few reasons why pristine linen can make a positive, lasting first impression on your guests:
As a hotel owner, you want your customers to enjoy plentiful, comfortable sleep. We believe that pristine linen condition will have a positive influence on this. As well as wanting what’s best for your customers, the hospitality industry relies heavily on online reviews, as well as the custom from repeat visitors. Hotels and restaurants thrive and progress on positive reviews which praise their services. This means that by putting something as simple as a commercial laundry service in place will have an effect on your turnover.
If you run a hotel, kitchen or restaurant business then you will probably, as some point, be addressed with the question of whether linen hire services are right for you. Depending on the size of your business there will probably be a toss up between on-premise laundry vs a commercial laundry service.
Whilst we know that a tablecloth can be defined simply as the covering of a dining table, the item actually carries a huge amount of meaning and functionality along with it. The cloth you use to dress your tables with will have a huge impact on the look and feel of your dining area. There are plenty of options with table cloths, from paper and single-use plastic all the way up to fine table linen. As a restaurant owner, you need to make sure that you’re making the right choices for your establishment. We believe strongly that cloth table linen is the answer for your restaurant linen, and here are just a few reasons why:
1) Energy Efficient Providing your own laundry can cost you not only the machinery, but the energy. Running machinery for long periods of time can use a substantial amount of energy which can have a negative impact on the environment. Stalbridge Linen has worked hard over the years to create an energy efficient laundering process by investing £1.3 million a year in new machinery and techniques which dramatically lower our water, gas and electricity usage. By using an external laundering service, you automatically lower your energy usage.
Adopting a green policy here at Stalbridge Linen is a key ingredient in running our business. Our outstanding reputation has been built not only on the quality of the products and services we provide, but the time we’ve dedicated to implementing green changes without affecting the quality of our work.
At Stalbridge Linen, we’ve been providing linen hire and laundry services for over 40 years. Stalbridge employs over 800 staff across 6 locations in the UK, who processed nearly 90 million pieces of linen in 2016, in order to provide a quality commercial laundry service.
In today’s competitive leisure market, promoting your business to attract more customers has never been so important. Whether you manage a restaurant, diner, or a café, you can’t have missed the increase in competition for customers, created by an uplift in new venues opening across the country. Attracting customers to your business isn’t just down to the food you offer, it incorporates the atmosphere of your establishment, the level or customer service your staff provide and the overall experience that can add to, or subtract from their enjoyment. Below we’ve listed out some of our top tips to help you attract more customers to your establishment.
Whether your guests are visiting for business or pleasure, the atmosphere in your hotel will be fundamental to shaping their experience. Hotel stays are often short, so it’s important that you make a great impression the first time – otherwise your guests won’t be returning for a second. Luckily, there are a number of simple yet effective ways to create a wonderfully clean atmosphere in your hotel.
Do you run a hotel, kitchen or restaurant business? If you do then you will, as some point, be addressed with the question of whether linen hire services are right for you. Depending on the size of your business there will probably be a toss up between on-premise laundry vs commercial linen hire. The arguments surrounding this decision are ongoing, and plentiful. Volume could be a deciding factor. Large, busy hotels and restaurant haven’t the time to service laundry needs and, in city centre hotels, the space a laundry room would take up is better utilised for something that would make the business money rather than just saving a few pounds for linen hire.
Choosing a quality commercial laundry supplier is an important decision. The hard work that goes into running a business deserves full support from a commercial laundry supplier chosen for its expertise and dependability. Here are some of the considerations that may be helpful to bear in mind when approaching the decision.
Linen hire and laundry services are greatly beneficial to a lot of businesses throughout the hospitality industry. While some companies only require the occasional use of such services, there are several kinds of businesses who come to us month in, month out, and rely on Johnsons Stalbridge Linen Services to ensure they have clean, fresh linens every day. Here are some of the major types of business we cater for, nationwide, who benefit from our services...
When you're running a business that uses a lot of linens, it's often difficult to know which is the best choice to make - investing in the equipment, staff and training you need to do all your own laundry, or outsourcing to a linen hire or commercial laundry service.
Watch our short video and find out our great results!
Striving to provide consistent world class service. View the results of our recent Customer Satisfaction Survey.
Johnsons Stalbridge Linen Services are delighted that one of our customers – Hotel La Tour – has recently won a Trip Advisor certificate of excellence, which is a huge achievement and thoroughly deserved.
From wasting electricity to producing seemingly endless amounts of trash, hotels by nature aren't the most environmentally-friendly businesses. However, that doesn't mean to say that they can't try to reduce their environmental impact. If you're looking for ways to make your hotel greener, you're in the right place - we've got 10 top tips to get you started.
These days, rather than just expecting a clean, dry place to sleep for the night, hotel guests want luxury, attention to detail and something just a little bit special. In fact, many guests rate the quality of the bed linen as one of the most important factors of a hotel stay.
A well thought out towel and linen reuse programme is essential for hotels of any size – from small B&Bs to large, international hotel chains. Programmes like this give your guests the opportunity to play a role in the hotel’s sustainability efforts, choosing to forego daily linen changes or towel exchanges in favour of a more environmentally sound schedule of reuse and intermittent laundering.
At Stalbridge Linen Services, it’s important to us that our services are as flexible and accommodating as possible. Here are five ways we work to ensure that’s the case.
As a leading provider of table linens, bed linens and crisp towels for hotels across the UK, we work in close contact with key players in the hospitality industry. As a result, we’re always amongst the first to hear of new trends and developments within the sector. And over the past couple of years, we’ve seen that one of the most influential developments for the tourism and hospitality sector is the meteoric rise of the holiday home.
The business market is a difficult one in which to operate, owing to the fact you need to achieve the difficult balancing act of combining luxury and value for money into an attractive package if you wish to keep everybody happy. Business executives expect luxurious surroundings and expect to be pampered. Corporate accountants, on the other hand, expect great deals that help them to keep the cost of travelling executives to a minimum.
It has been some years since the credit crunch and the uncertain economic times that followed but for many businesses, attracting new customers is still proving to be something of a struggle. If you are running a café or restaurant in Oxford, where we have many regular customers, you might like to try adopting some of the suggestions in this article to see whether they have the desired effect. Each one has been successfully employed by other eateries in the past but as every business is different, you may have to experiment with one or two of them before you find a winning combination for your establishment.
We have recently updated our brochure to feature our Easy Chef rental service that is all about choice and flexibility that suits you.
If you run a hotel, your summers will no doubt be taken over by planning weddings, and they can account for a large percentage of your profits during the warmer months. Holding weddings at your hotel is an excellent way to fill room capacity, with guests often staying over, and there are many additional services you can offer to boost profits. However, organising a wedding means giving someone their 'perfect' day, and slip ups can soon lead to bad reviews and a negative reputation. That's why careful attention to detail is so important, and a major aspect of this is the décor. If you're catering the wedding breakfast, then you'll need to ensure the tables are set up and decorated ready for the arrival of guests, and as it's the first meal of their married life, the couple will have high expectations for the quality of decorations and style. Here's how to set the perfect wedding table and ensure it gives a great first impression.
With summer – the busiest time of the year for the majority of restaurants in Britain – being just around the corner, it’s time to start planning how to best capitalise on this fantastic season at your restaurant. After all, whether you are in fine dining or fast food, these hotter months offer an abundance of excellent opportunities to increase sales and further build your customer base.
Whether you run a small bed and breakfast with just a few rooms in Bristol or a large hotel with over 100 keys in London, you are probably constantly looking for ways to attract new clientele and boost occupancy, such as offering special promotional packages or hiring a third party to help you with marketing. Of course, you may not be ready to undertake such efforts, which will take time to put into action and could end up costing a fair amount. Fortunately, they may not even be necessary. Perhaps, some inexpensive, uncomplicated alterations are all that is needed to take your hotel or guest house to the next level. After all, it is often the case that by making just a few small changes, one can radically affect the way potential and current guests view a property.
Johnsons Stalbridge Linen Services has provided specialist linen hire throughout the UK since 1975. In the more than 40 years since our founding, we’ve learned a great deal about the needs of the hotels, kitchens and restaurants that avail themselves of our services.
Whether you are the proud owner of a small restaurant with a strictly local clientele or you are running a large chain of hotels catering to guests from all over the world, access to fresh linen in excellent condition will be a necessity if your business is to thrive and survive in the long term.
Every year, TripAdvisor hosts the ‘Travellers’ Choice Awards’, in which real reviews and opinions from thousands of users are tallied to determine which travel and tourism destinations are most popular in a given year. This year, it’s worth noting that of the top ten travel destinations that were singled out in the awards, seven are situated north of the Midlands.
Whether you are running a local café in Swansea that serves inexpensive breakfasts to truckers and night-shift workers on their way home or an upmarket restaurant in Cardiff that specialises in serving cordon bleu dishes to wealthy clients at suitably impressive prices, the fastest way to upgrade your diners’ experience is to alter the environment in which they are eating. Changing your menu or the style of service you offer takes time and effort but altering the table settings and the décor of your establishment is something that can literally be done overnight, and can have a huge effect on the impression your establishment makes on customers both new and old.
The hospitality industry is a seasonal one and always has been. The fluctuating nature of customer demand poses a unique set of problems for companies in the industry: problems that can only be solved by taking a somewhat contrary approach to staffing and purchasing policies. Whether you are just starting out on what you hope will be a glittering career in the hospitality industry or you are an old hand with many years’ experience at senior management level, the points raised in this article will hopefully provide you with some food for thought.
While it is the regular clients that enable many hotels, restaurants, bistros, and cafés to survive from one week to the next in the South East, it is corporate clients that are considered as the big fish: during the festive period especially, large corporate bookings can make a huge difference to an establishment’s cash flow. However, satisfying big paying companies that demand high quality food & drink, along with perfect service, can be very difficult. If your team wants to become the kings of corporate catering, it will take planning, dedication and total commitment to make it happen.
Hotels in the North of England that wish to cater for major social events such as big weddings need to ensure that standards remain at an all-time high in every area. Whether it takes place in Leeds, Sheffield, Manchester or Liverpool, a wedding is a once-in-a-lifetime occasion for many people and for this reason, they expect and deserve nothing but the best from the establishments they choose to favour with their business. In order to build a reputation as a first-class wedding venue in the North, you need to ensure that every single event you host goes off without a hitch and that the bride and groom, along with all their guests, are not just satisfied but overjoyed with the service they receive. To achieve this goal, think about each of the points below carefully.
Our most recent customer satisfaction survey gave us a Leadership Factor rating of 86.3 out of 100. This places us in the top quartile of business service delivery compaies.
It may seem counterintuitive upon initial consideration, but when it comes to dining out, atmosphere is everything. Of course, people come to your restaurant to eat and drink, but it’s the dining atmosphere that really makes the experience.
At Stalbridge we believe in developing our staff so they can provide first class service to our customers. We recently worked with ITN to produced a video, showing Stalbridge Linen as an employers and the investment we put into our staff.
As anyone who has owned or operated a restaurant will tell you, a restaurant linen is much more than a tablecloth. It’s a core decorative piece, a highly functional fixture and so much more beyond that. Indeed, table linens can give your establishment the look and feel that it needs to leave an excellent first impression on your guests. In other words, the right restaurant linen hire can make or break your business.
The rise of China, or as some see it, the restoring of China to its position of power in Asia, is worrying for some people and decidedly the opposite for others. In the UK, last week’s visit by the president of the People’s Republic of China, Xi Jinping, was greeted with a mixed response. On one hand, there are those who objected to the royal parade he received, and on the other, there are those who welcomed the visit because good trade ties between the two states are beneficial to our economy.
Every year we employ the Leadership Factor to survey our customers to find out how we can improve our service to you. The Leadership Factor will be contacting 200 of our customers in November and asking a series of questions.
We recently worked with the British Hospitality Association and ITN to produced a video!
When people are looking for a hotel, whether on business or leisure, there are many things they consider. This could be the location, cost per night, or facilities, but one thing that'll often help them in their choice is the star rating. That's why the star rating is so important, and why all owners of accommodation work hard to get the highest star rating possible. Although some of the criteria are a closely guarded secret, there are many things that hoteliers can do to to improve their chances and to work their way up to a new grade, and here are just a few of the things inspectors might look at.
Sustainability is a 21st-century buzzword, and you’ll hear people talking about it just about anywhere you look—in private homes, in classrooms, on political platforms and, of course, in marketing materials. Everywhere you turn, people are talking about how to make the food we eat, the homes we live in and the very lives we live more sustainable.
Johnsons Stalbridge Linen Services started providing laundry and linen hire services to the catering and hotel trade in 1975.
Since the hotel opened, over a year ago, Johnsons Stalbridge Linen Services has been working with Hotel La Tour based in Birmingham, providing a hire and laundry service of kitchen linen, table linen and bed and bath linen.
As a restaurateur, impressions are critically important to the success of your business. But conveying a powerful impression with the way your dining tables are presented is far from the only reason why it is in your best interests to hire kitchen and restaurant linens from Johnsons Stalbridge Linen Services, specialists in linen hire and laundry services for restaurants, kitchens and hotels throughout the UK since 1975.
When you're running a hotel, the demands of customers take number one priority, and there are many little details that need to be perfect in order for them to have an enjoyable stay, and to leave a good review of your business. One detail that's essential for a comfortable stay is having plenty of clean, dry, fluffy towels, and this small detail can often leave a big impression on guests. However, if you're trying to build green credentials, then you may be concerned about the amount of towels used and how they're cleaned. That's why it's so important to have the right policies and services in place, and to properly manage your hotel's towel requirements.
Keeping our service modern and efficient is high on our priority list so we continually invested in our factories. Read on to find out what we are doing to maintain a modern factory.
The Institute of Directors at London’s Pall Mall, the heart of St James, has been a customer of Johnsons Stalbridge Linen Services for over 20 years.
As a leading linen supplier in the catering, hotel and leisure industry, we are constantly looking for ways to meet our customer needs through the products and service we provide.
One of the joys of staying in a decent hotel, whether travelling for business or pleasure, is the beautifully crisp, clean sheets that you find on your bed when you first enter your room and the wonderfully soft, freshly laundered towels to be found the bathroom, neatly folded, ready for you to use after taking a relaxing hot bath or shower. Have you ever wondered how hotels manage to keep their linen looking and smelling so good? If you have, the answers that you seek can be found below.
In the hospitality industry, running out of clean, fresh linen can be detrimental for a business - whether that's towels, tablecloths or bedlinen. That's why so many business owners now choose to outsource their linen laundry services, leaving everything in the hands of a professional company who makes keeping you supplied with top-quality linen an absolute priority.
There are many criteria that customers can judge a restaurant on; aside from the food and drink, of course, the ambience, décor, music and customer service and even room temperature can all affect how a customer feels when they walk into an establishment, and whether or not they're likely to return.
As a company that prides itself on helping hotels and restaurants to improve their green credentials and become more sustainable, we were pleased to learn that the World Travel and Tourism Council's (WTTC) Tourism for Tomorrow awards - a key supporter of sustainable tourism - looks set to move into the mainstream this year.
We always like to be aware of the latest hotel industry news and insights - it helps to make sure that we are up-to-date and offering the best possible service to our clients. A recent article on Big Hospitality summarised the findings from the latest InterContinental Hotel Group (IHG) 2015 Trends Report, which we thought we would share with you.
What are the most important things that hoteliers will be focusing on this year? According to Deloitte's Hospitality 2015 report, sustainability will be the name of the game - and one of the key drivers for success.
On Friday 23rd January staff members from Johnsons Apparelmaster and Johnsons Stalbridge Linen Services came together with guests from JSG, Bourne and Alsco for the annual Johnsons Business Conference.
It's a new year, which means that if you're a business owner you'll no doubt be looking for ways to improve operations and attract more business in the coming 12 months. Whether you run a hotel, restaurant or B&B, one of the most beneficial things you can do is to start outsourcing your linen and laundry needs to the professionals (that's us!). If you're not doing so already, you might wish to know some of the advantages of signing up for a professional laundry service. Take a look below...
Christmas: it's the most wonderful time of year... or so they say. But for those given the task of providing a Christmas feast to remember for their families - after weeks of buying and wrapping presents, social events, school plays and so on - it can also be a lot of hard work.
The Stalbridge Extranet is a portal which allows our customers to access their account details on the internet. Our customers can view their details, copy invoices, linen usage, delivery details and much more.
Donald Smith has recently been appointed Managing Director of Johnsons Stalbridge Linen Services. Donald has worked for the company since 1987, when Stalbridge was a fledgling business, and has held several different Operational and Commercial positions throughout his 27 year service. He therefore possesses a vast knowledge of the customers, processes and staff, helping to formulate the culture of service and quality that the company has become synonymous with.
Johnsons Stalbridge Linen Services supply eight hotels within the Eden Hotel Collection with bed and bath linen, chefs wear and table linen. There is something very special indeed about the beautiful portfolio of nine carefully chosen hotels within the Eden Hotel Collection.
The restaurant industry has changed rapidly in recent years. Not only do new eateries seem to be appearing all the time and chain restaurants expanding rapidly, but there is now also the trend for stripped back, ‘industrial’ style décor – think mismatched chairs, paper napkins and communal jugs of tap water.
We all know how important a good night’s sleep is; it gives our bodies a chance to recuperate, restores our cognitive abilities and can even help to improve our overall health. But if you run a hotel or B&B establishment, you will be particularly concerned with ensuring that your guests get the rest they need.
Unfortunately, beds can be unhygienic places – did you know, for example, that we lose on average 320,000 skin cells during a typical night’s sleep? These cells attract dust mites, which if left to reproduce can cause people to suffer from skin allergies, and even weakened immune systems in some cases. As well as dust mites though, bed sheets can contain oils, sweat, bodily fluids and even food debris.
The tradition of wearing chef’s whites – classic, double-breasted white cotton jackets, usually worn with black or checked trousers – dates as far back as the 19th Century, when renowned French chef Marie-Antoine Carême developed the uniform in order to honour the chef’s role. But why did this garment become so popular across the world, and continues to be so almost 200 years later?
It’s always interesting to keep an eye on design trends in the restaurant and catering industry. The independent UK and International Restaurant & Bar Design Awards, which celebrates design from establishments all over the world, was recently held in London – and we thought we’d share some of our thoughts on the winners.
We all know about the importance of making a good first impression, whether it’s in our personal or professional lives. But in the hotel industry, a customer’s first impression of an establishment is particularly crucial.
Andy Brimble and Phil Martin from Stalbridge recently paid a visit to Julia's House in Poole to present them with a cheque for £1184.03p.
I am pleased to announce that Donald Smith has been appointed Managing Director of the Stalbridge Linen business with effect from 1st October 2014.
Stalbridge Linen Services have introduced new lines to their product range.
Have you ever wondered how your chefs jacket or linen gets laundered? At Stalbridge we have produced a short movie showing the whole story, from the laundry being in use at Hotel La Tour in Birmingham, to it being collected, put through the laundry process and then back on the vehicle for delivery.
Company Registration Number 464645
Johnsons Apparelmaster Ltd, Pittman Way, Fulwood, Preston, PR2 9ZD