The Key To Building Consumer Loyalty? Trust
We always like to be aware of the latest hotel industry news and insights - it helps to make sure that we are up-to-date and offering the best possible service to our clients. A recent article on Big Hospitality summarised the findings from the latest InterContinental Hotel Group (IHG) 2015 Trends Report, which we thought we would share with you.
Sustainability: Top of the Agenda for Hoteliers
What are the most important things that hoteliers will be focusing on this year? According to Deloitte's Hospitality 2015 report, sustainability will be the name of the game - and one of the key drivers for success.
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