Every year, TripAdvisor hosts the ‘Travellers’ Choice Awards’, in which real reviews and opinions from thousands of users are tallied to determine which travel and tourism destinations are most popular in a given year. This year, it’s worth noting that of the top ten travel destinations that were singled out in the awards, seven are situated north of the Midlands.
Whether you are running a local café in Swansea that serves inexpensive breakfasts to truckers and night-shift workers on their way home or an upmarket restaurant in Cardiff that specialises in serving cordon bleu dishes to wealthy clients at suitably impressive prices, the fastest way to upgrade your diners’ experience is to alter the environment in which they are eating. Changing your menu or the style of service you offer takes time and effort but altering the table settings and the décor of your establishment is something that can literally be done overnight, and can have a huge effect on the impression your establishment makes on customers both new and old.
The hospitality industry is a seasonal one and always has been. The fluctuating nature of customer demand poses a unique set of problems for companies in the industry: problems that can only be solved by taking a somewhat contrary approach to staffing and purchasing policies. Whether you are just starting out on what you hope will be a glittering career in the hospitality industry or you are an old hand with many years’ experience at senior management level, the points raised in this article will hopefully provide you with some food for thought.
While it is the regular clients that enable many hotels, restaurants, bistros, and cafés to survive from one week to the next in the South East, it is corporate clients that are considered as the big fish: during the festive period especially, large corporate bookings can make a huge difference to an establishment’s cash flow. However, satisfying big paying companies that demand high quality food & drink, along with perfect service, can be very difficult. If your team wants to become the kings of corporate catering, it will take planning, dedication and total commitment to make it happen.
Hotels in the North of England that wish to cater for major social events such as big weddings need to ensure that standards remain at an all-time high in every area. Whether it takes place in Leeds, Sheffield, Manchester or Liverpool, a wedding is a once-in-a-lifetime occasion for many people and for this reason, they expect and deserve nothing but the best from the establishments they choose to favour with their business. In order to build a reputation as a first-class wedding venue in the North, you need to ensure that every single event you host goes off without a hitch and that the bride and groom, along with all their guests, are not just satisfied but overjoyed with the service they receive. To achieve this goal, think about each of the points below carefully.
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Johnsons Apparelmaster Ltd, Pittman Way, Fulwood, Preston, PR2 9ZD