While it is the regular clients that enable many hotels, restaurants, bistros, and cafés to survive from one week to the next in the South East, it is corporate clients that are considered as the big fish: during the festive period especially, large corporate bookings can make a huge difference to an establishment’s cash flow. However, satisfying big paying companies that demand high quality food & drink, along with perfect service, can be very difficult. If your team wants to become the kings of corporate catering, it will take planning, dedication and total commitment to make it happen.
Hotels in the North of England that wish to cater for major social events such as big weddings need to ensure that standards remain at an all-time high in every area. Whether it takes place in Leeds, Sheffield, Manchester or Liverpool, a wedding is a once-in-a-lifetime occasion for many people and for this reason, they expect and deserve nothing but the best from the establishments they choose to favour with their business. In order to build a reputation as a first-class wedding venue in the North, you need to ensure that every single event you host goes off without a hitch and that the bride and groom, along with all their guests, are not just satisfied but overjoyed with the service they receive. To achieve this goal, think about each of the points below carefully.
Our most recent customer satisfaction survey gave us a Leadership Factor rating of 86.3 out of 100. This places us in the top quartile of business service delivery compaies.
It may seem counterintuitive upon initial consideration, but when it comes to dining out, atmosphere is everything. Of course, people come to your restaurant to eat and drink, but it’s the dining atmosphere that really makes the experience.
At Stalbridge we believe in developing our staff so they can provide first class service to our customers. We recently worked with ITN to produced a video, showing Stalbridge Linen as an employers and the investment we put into our staff.
Company Registration Number 464645
Johnsons Apparelmaster Ltd, Pittman Way, Fulwood, Preston, PR2 9ZD